Effective Date: August 4, 2026

1. Introduction

Welcome to The Jetlag Fix, an app developed by Circadian Health Innovations PTY LTD. We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our app. By using The Jetlag Fix, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Information:

When you use The Jetlag Fix, we may collect personal information that you provide directly, such as:

Name
Email address
Payment information (if applicable)

b. Usage Data:

We automatically collect information about your use of the app, including:

Device information (e.g., model, operating system)
Log data (e.g., time spent on the app, features used)
Crash reports

c. Plan/trip Data:

We may collect data such as:

The origin and destination of your trip
The timing of your trip
Your engagement with the trip and plans generated

d. Location Data (if applicable):

If you enable location services, we may collect information about your location, including GPS coordinates.

e. Feedback

You may be asked on occasion to provide optional feedback on your experiences with the app. We may collect these responses.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve The Jetlag Fix and its features.
Analyze app usage and performance to enhance our services.
Communicate with you, including sending updates and promotional materials (if you opt-in).
Comply with legal obligations and address any issues or disputes.
Utilise de-identified usage data in research and development of future products
Utilise de-identified usage data in research publications or other external reports

4. Sharing Your Information

We do not sell your personal (identifiable) information. We may share your information in the following situations:

With Service Providers: We may share information with third-party service providers who assist us in operating the app, such as analytics providers and cloud storage services.
For Legal Reasons: We may disclose information if required by law, such as in response to a legal request or to protect the rights and safety of users.
With Your Consent: We may share information if you provide explicit consent to do so.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Choices

Access and Update: You can access and update your personal information through the app’s settings or by contacting us.
Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions provided in those communications or by contacting us directly.

7. Data Retention

We retain your information only as long as necessary to fulfil the purposes for which it was collected, comply with legal requirements, or resolve disputes.

8. Children’s Privacy

The Jetlag Fix is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our app and will become effective immediately upon posting. Your continued use of The Jetlag Fix after any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Circadian Health Innovations PTY LTD

14 Bens Place, Blackwood, SA, 5051, Australia

info@circadianhealthinnovations.com

+61 467387031